{"id":3,"date":"2026-10-05T17:30:34","date_gmt":"2026-10-05T17:30:34","guid":{"rendered":"https:\/\/muki.coffee\/?page_id=3"},"modified":"2026-10-13T19:31:01","modified_gmt":"2026-10-13T19:31:01","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/muki.coffee\/en_gb\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b5fd411 e-con-full e-flex e-con e-parent\" data-id=\"7b5fd411\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-402d8fc4 elementor-widget elementor-widget-text-editor\" data-id=\"402d8fc4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<style>html[lang^=\"en\"] .muki-policy-fr{display:none!important}html:not([lang^=\"en\"]) .muki-policy-en{display:none!important}<\/style><div class=\"muki-policy-fr\"><p dir=\"ltr\"><strong>POLITIQUE DE CONFIDENTIALIT\u00c9<\/strong><\/p>\n<p dir=\"ltr\"><em>Derni\u00e8re mise \u00e0 jour : 8 octobre 2026<\/em><\/p>\n<p dir=\"ltr\"><strong>1. Qui est responsable de vos donn\u00e9es ?<\/strong><\/p>\n<p dir=\"ltr\">Le responsable du traitement est MUKI Coffee, entreprise individuelle exploit\u00e9e par Emmanuel Laudic (SIREN 109 390 898 \u2013 RCS Auch), Lieu-dit Monges, 32330 Lagraulet-du-Gers, France. Contact : <a href=\"mailto:contact@muki.coffee\">contact@muki.coffee<\/a>.<\/p>\n<p dir=\"ltr\"><strong>2. Quelles donn\u00e9es collectons-nous ?<\/strong><\/p>\n<ul dir=\"ltr\">\n<li><strong>Lors d&rsquo;une commande<\/strong> : nom, pr\u00e9nom, adresse de livraison et de facturation, adresse e-mail, num\u00e9ro de t\u00e9l\u00e9phone s&rsquo;il est demand\u00e9 par le transporteur, contenu et historique des commandes. Les commandes se font sans cr\u00e9ation de compte client.<\/li>\n<li><strong>Lors d&rsquo;un paiement<\/strong> : le paiement est g\u00e9r\u00e9 par nos prestataires (Stripe, PayPal, Klarna). Nous ne voyons ni ne conservons vos donn\u00e9es bancaires compl\u00e8tes.<\/li>\n<li><strong>Lorsque vous nous contactez<\/strong> : les informations que vous saisissez dans nos formulaires ou nous envoyez par e-mail.<\/li>\n<li><strong>Lors de votre navigation<\/strong> : donn\u00e9es techniques (adresse IP, type d&rsquo;appareil, pages consult\u00e9es) et cookies, selon vos choix (voir article 7).<\/li>\n<\/ul>\n<p dir=\"ltr\"><strong>3. Pourquoi utilisons-nous ces donn\u00e9es ?<\/strong><\/p>\n<div dir=\"ltr\">\n<table>\n<thead>\n<tr>\n<th scope=\"col\">Finalit\u00e9<\/th>\n<th scope=\"col\">Base l\u00e9gale<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Traiter et livrer vos commandes, g\u00e9rer les retours et r\u00e9clamations<\/td>\n<td>Ex\u00e9cution du contrat<\/td>\n<\/tr>\n<tr>\n<td>Tenir notre comptabilit\u00e9 et respecter nos obligations l\u00e9gales<\/td>\n<td>Obligation l\u00e9gale<\/td>\n<\/tr>\n<tr>\n<td>R\u00e9pondre \u00e0 vos messages<\/td>\n<td>Int\u00e9r\u00eat l\u00e9gitime<\/td>\n<\/tr>\n<tr>\n<td>S\u00e9curiser le site et pr\u00e9venir la fraude<\/td>\n<td>Int\u00e9r\u00eat l\u00e9gitime<\/td>\n<\/tr>\n<tr>\n<td>Mesurer l&rsquo;audience du site gr\u00e2ce aux cookies optionnels<\/td>\n<td>Votre consentement<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p dir=\"ltr\"><strong>4. Combien de temps les conservons-nous ?<\/strong><\/p>\n<ul dir=\"ltr\">\n<li>Donn\u00e9es de commande et de facturation : 10 ans (obligation comptable).<\/li>\n<li>Messages de contact : 3 ans maximum apr\u00e8s le dernier \u00e9change.<\/li>\n<li>Cookies : 13 mois maximum, et votre choix est redemand\u00e9 au plus tard tous les 6 mois.<\/li>\n<\/ul>\n<p dir=\"ltr\"><strong>5. Avec qui partageons-nous vos donn\u00e9es ?<\/strong><\/p>\n<p dir=\"ltr\">Uniquement avec les prestataires n\u00e9cessaires \u00e0 notre activit\u00e9 :<\/p>\n<ul dir=\"ltr\">\n<li><strong>Paiement<\/strong> : Stripe, PayPal, Klarna.<\/li>\n<li><strong>Livraison<\/strong> : Packlink et les transporteurs choisis, qui re\u00e7oivent votre nom, adresse de livraison et coordonn\u00e9es de contact utiles \u00e0 la livraison.<\/li>\n<li><strong>H\u00e9bergement du site<\/strong> : Hostinger.<\/li>\n<li><strong>Services d&rsquo;e-mail et de formulaires<\/strong> utilis\u00e9s pour vous r\u00e9pondre et vous envoyer les confirmations de commande.<\/li>\n<li><strong>Autorit\u00e9s<\/strong>, lorsque la loi nous y oblige.<\/li>\n<\/ul>\n<p dir=\"ltr\">Nous ne vendons jamais vos donn\u00e9es.<\/p>\n<p dir=\"ltr\"><strong>6. Vos donn\u00e9es sortent-elles de l&rsquo;Union europ\u00e9enne ?<\/strong><\/p>\n<p dir=\"ltr\">Certains prestataires (notamment Stripe, PayPal et Klarna) peuvent traiter des donn\u00e9es en dehors de l&rsquo;Union europ\u00e9enne. Dans ce cas, des garanties appropri\u00e9es encadrent ces transferts (d\u00e9cision d&rsquo;ad\u00e9quation, clauses contractuelles types de la Commission europ\u00e9enne ou \u00e9quivalent).<\/p>\n<p dir=\"ltr\"><strong>7. Cookies<\/strong><\/p>\n<p dir=\"ltr\">Notre site utilise des cookies :<\/p>\n<ul dir=\"ltr\">\n<li><strong>Cookies n\u00e9cessaires<\/strong> (panier, session, s\u00e9curit\u00e9, paiement) : indispensables au fonctionnement du site, sans consentement requis.<\/li>\n<li><strong>Cookies optionnels<\/strong> (mesure d&rsquo;audience, services tiers) : d\u00e9pos\u00e9s uniquement si vous les acceptez dans le bandeau de cookies.<\/li>\n<\/ul>\n<p dir=\"ltr\">Vous pouvez modifier ou retirer votre consentement \u00e0 tout moment via le bandeau ou le lien de gestion des cookies du pied de page, ainsi que dans les r\u00e9glages de votre navigateur.<\/p>\n<p dir=\"ltr\"><strong>8. Quels sont vos droits ?<\/strong><\/p>\n<p dir=\"ltr\">Vous disposez d&rsquo;un droit d&rsquo;acc\u00e8s, de rectification, d&rsquo;effacement, de limitation, d&rsquo;opposition et de portabilit\u00e9 de vos donn\u00e9es, ainsi que du droit de retirer votre consentement \u00e0 tout moment et de d\u00e9finir des directives sur le sort de vos donn\u00e9es apr\u00e8s votre d\u00e9c\u00e8s. Pour les exercer, \u00e9crivez \u00e0 <a href=\"mailto:contact@muki.coffee\">contact@muki.coffee<\/a> en pr\u00e9cisant votre demande. Nous pouvons vous demander un justificatif d&rsquo;identit\u00e9 en cas de doute. Nous r\u00e9pondons dans un d\u00e9lai d&rsquo;un mois.<\/p>\n<p dir=\"ltr\">Si vous estimez, apr\u00e8s nous avoir contact\u00e9s, que vos droits ne sont pas respect\u00e9s, vous pouvez introduire une r\u00e9clamation aupr\u00e8s de la CNIL (<a href=\"http:\/\/www.cnil.fr\/\" target=\"_blank\" rel=\"noopener\">www.cnil.fr<\/a>).<\/p>\n<p dir=\"ltr\"><strong>9. S\u00e9curit\u00e9<\/strong><\/p>\n<p dir=\"ltr\">Nous mettons en \u0153uvre des mesures raisonnables pour prot\u00e9ger vos donn\u00e9es (connexion s\u00e9curis\u00e9e HTTPS, acc\u00e8s restreints, paiement via des prestataires certifi\u00e9s). Aucun syst\u00e8me n&rsquo;\u00e9tant totalement infaillible, nous vous invitons \u00e0 prot\u00e9ger vos identifiants.<\/p>\n<p dir=\"ltr\"><strong>10. Modifications<\/strong><\/p>\n<p dir=\"ltr\">Nous pouvons mettre \u00e0 jour cette politique. La version en vigueur est celle publi\u00e9e sur cette page, avec sa date de mise \u00e0 jour.<\/p><\/div><div class=\"muki-policy-en\" data-no-translation=\"1\"><p><strong>PRIVACY POLICY<\/strong><\/p>\n<p><em>Last updated: 8 October 2026<\/em><\/p>\n<p><strong>1. Who is responsible for your personal data?<\/strong><\/p>\n<p>The data controller is MUKI Coffee, a sole proprietorship operated by Emmanuel Laudic (SIREN 109 390 898 \u2013 Auch Trade and Companies Register), Lieu-dit Monges, 32330 Lagraulet-du-Gers, France. Contact: <a href=\"mailto:contact@muki.coffee\">contact@muki.coffee<\/a>.<\/p>\n<p><strong>2. What personal data do we collect?<\/strong><\/p>\n<ul>\n<li><strong>When you place an order:<\/strong> first and last name, delivery and billing addresses, email address, telephone number if requested by the carrier, and details and history of your orders. Orders can be placed without creating a customer account.<\/li>\n<li><strong>When you make a payment:<\/strong> payments are handled by our payment providers (Stripe, PayPal, Klarna). We do not see or store your full payment card details.<\/li>\n<li><strong>When you contact us:<\/strong> information you enter in our forms or send to us by email.<\/li>\n<li><strong>When you browse our website:<\/strong> technical data (IP address, device type, pages viewed) and cookies, depending on your choices (see section 7).<\/li>\n<\/ul>\n<p><strong>3. Why do we use this data?<\/strong><\/p>\n<table><thead><tr><th>Purpose<\/th><th>Legal basis<\/th><\/tr><\/thead><tbody>\n<tr><td>Process and deliver your orders, and handle returns and complaints<\/td><td>Performance of a contract<\/td><\/tr>\n<tr><td>Maintain our accounts and comply with legal obligations<\/td><td>Legal obligation<\/td><\/tr>\n<tr><td>Respond to your messages<\/td><td>Legitimate interests<\/td><\/tr>\n<tr><td>Secure the website and prevent fraud<\/td><td>Legitimate interests<\/td><\/tr>\n<tr><td>Measure website traffic using optional cookies<\/td><td>Your consent<\/td><\/tr>\n<\/tbody><\/table>\n<p><strong>4. How long do we keep your data?<\/strong><\/p>\n<ul>\n<li>Order and invoicing data: 10 years (accounting requirements).<\/li>\n<li>Contact messages: up to 3 years after our last exchange.<\/li>\n<li>Cookies: up to 13 months, and we will ask you to renew your choice no later than every 6 months.<\/li>\n<\/ul>\n<p><strong>5. Who do we share your data with?<\/strong><\/p>\n<p>Only with service providers necessary for our business:<\/p>\n<ul>\n<li><strong>Payment:<\/strong> Stripe, PayPal, Klarna.<\/li>\n<li><strong>Delivery:<\/strong> Packlink and the selected carriers, who receive your name, delivery address and contact details needed for delivery.<\/li>\n<li><strong>Website hosting:<\/strong> Hostinger.<\/li>\n<li><strong>Email and form services<\/strong> used to reply to your enquiries and send order confirmations.<\/li>\n<li><strong>Public authorities,<\/strong> where required by law.<\/li>\n<\/ul>\n<p>We never sell your data.<\/p>\n<p><strong>6. Is your data transferred outside the European Union?<\/strong><\/p>\n<p>Some service providers (including Stripe, PayPal and Klarna) may process data outside the European Union. Where this occurs, appropriate safeguards apply (an adequacy decision, standard contractual clauses approved by the European Commission, or equivalent safeguards).<\/p>\n<p><strong>7. Cookies<\/strong><\/p>\n<p>Our website uses cookies:<\/p>\n<ul>\n<li><strong>Essential cookies<\/strong> (cart, session, security and payment): necessary for the website to function and do not require consent.<\/li>\n<li><strong>Optional cookies<\/strong> (analytics and third-party services): placed only if you accept them in the cookie banner.<\/li>\n<\/ul>\n<p>You can change or withdraw your consent at any time via the cookie banner or the cookie settings link in the footer, as well as through your browser settings.<\/p>\n<p><strong>8. What are your rights?<\/strong><\/p>\n<p>You have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. You may also withdraw your consent at any time and specify instructions regarding your personal data after your death. To exercise these rights, email <a href=\"mailto:contact@muki.coffee\">contact@muki.coffee<\/a> stating your request. We may ask you to provide proof of identity if we have doubts about your identity. We will respond within one month.<\/p>\n<p>If you believe your rights have not been respected after contacting us, you may lodge a complaint with the CNIL (<a href=\"https:\/\/www.cnil.fr\/\" target=\"_blank\" rel=\"noopener\">www.cnil.fr<\/a>).<\/p>\n<p><strong>9. Security<\/strong><\/p>\n<p>We take reasonable steps to protect your data (secure HTTPS connection, restricted access and payments through certified providers). No system is completely secure, so we encourage you to keep your login credentials safe.<\/p>\n<p><strong>10. Changes to this policy<\/strong><\/p>\n<p>We may update this policy. The current version is the one published on this page, together with its last updated date.<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>POLITIQUE DE CONFIDENTIALIT\u00c9 Derni\u00e8re mise \u00e0 jour : 8 octobre 2026 1. Qui est responsable de vos donn\u00e9es ? Le [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/muki.coffee\/en_gb\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/muki.coffee\/en_gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/muki.coffee\/en_gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/muki.coffee\/en_gb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/muki.coffee\/en_gb\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":4,"href":"https:\/\/muki.coffee\/en_gb\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":793,"href":"https:\/\/muki.coffee\/en_gb\/wp-json\/wp\/v2\/pages\/3\/revisions\/793"}],"wp:attachment":[{"href":"https:\/\/muki.coffee\/en_gb\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}